Transparency matters. This summary captures the most important commitments we make to protect your data while you build automated customer experiences.
We gather the details you provide during onboarding, telemetry that keeps the platform secure, and optional customer data you choose to sync for training TekAssist. You control what is stored and can request deletion at any time.
TekAssist applies your data to deliver conversations, analytics, and automation workflows. We never sell data to third parties and we limit access to staff with a legitimate business need.
Admins can export, update, or purge tenant data at any time from the dashboard. For compliance requests, email privacy@tekskillz.com and we will respond within 72 hours.